FAQ's

Get your frequently asked questions answered before your appointment.

Frequently Asked Questions


We have put together on this page a number of commonly asked questions and answers. If you have any specific questions which are not covered on this page, please feel free to contact me.

What if I am running late for my appointment?


We allow upto 30 minutes between appointments. This gives us the opportunity to deep clean and prepare the studio ahead of your visit. If you are running late please let me know asap. Any appointments which are running more than 30 minutes late will be cancelled due to other client bookings during the day.

Where can I find the COVID 19 Declaration Form?


All clients are required to complete a COVID 19 online Declaration Form. This is designed to protect everyone (staff and clients). We take the safety of our clients seriously and appreciate your assistance with this. This form only needs to be completed and submitted once. You can complete the online COVID 19 Declaration Form by clicking here.

Where can I find the Reflexology Consultation Form?


If your appointment includes Reflexology, you are required to complete a Reflexology online Consultation Form at least 48hrs prior to your appointment. This form only needs to be completed and submitted once. You can complete the online Reflexology Consultation Form online by clicking here.

Why do I have to fill out a Reflexology Consultation Form?


The information you submit will allow me to make sure that I provide treatments that are personal to you and your health circumstances. This allows me to tailor treatments to provide the best possible outcome. Any details submitted are kept securely and NEVER shared. The form information you submit is volunteered by you not 'required'. If you would like your records to be destroyed at any point, please let me know.

Do you have a Cancellation Policy?


Yes. As you can appreciate bookings are allocated throughout the day and made in advance. If you cancel your appointment upto 24hrs before you are due to visit there will be a 10% charge. As I am sure you can appreciate, late cancellations and no-shows really affect my income and a nominal charge is applied to advertise your cancelled appointment online. You can view our Cancellation Policy clicking here.

What is Reiki?


Reiki is best held in a peaceful setting, but it can be carried out anywhere. The client will sit in a comfortable chair or lie on a table, fully clothed.

The practitioner gently places their hands in a series of non-intrusive positions on or near the body.

While the practitioner holds their hands lightly on or over the body, the transfer of energy takes place. During this time, the practitioner’s hands may be warm and tingling. Each hand position is held until the practitioner senses that the energy has stopped flowing.

When the practitioner feels that the heat, or energy, in their hands has abated, they will remove their hands and may place them over a different area of the body.

What are the benefits of Reiki?


According to practitioners, the healing effects are mediated by channeling the universal energy known as qi, pronounced “chi.” In India, this is known as “prana.” This is the same energy involved in tai chi exercise. It is the life force energy that some believe surrounds all of us.

This energy is said to permeate the body. Reiki experts point out that, while this energy is not measurable by modern scientific techniques, it can be felt by many who tune in to it.

Reiki is alleged to aid relaxation, assist in the body’s natural healing processes, and develop emotional, mental, and spiritual well-being.

It is also said to induce deep relaxation, help people cope with difficulties, relieve emotional stress , and improve overall wellbeing.

People who receive Reiki describe it as “intensely relaxing.”

Conditions that Reiki has been used to help treat include:

Cancer
Heart Disease
Anxiety
Depression
Chronic Pain
Infertility
Neurodegenerative Disorders
Autism
Crohn's Disease
Fatigue Syndromes

How often should I book Reiki?


You can have Reiki when ever you feel you need it. It could be weekly or monthly.

Can I have Reflexology when I'm Pregnant?


Yes, you can have reflexology when you are pregnant but not until you have reached your third trimester. As with all complementary therapies, it is recommended that you inform your midwife if you are thinking of trying reflexology while you are pregnant.... While reflexology is generally considered to be safe, some people may experience side effects such as feeling light-headed, emotional, or very tired.

What reactions can I feel during a Reflexology Session?


During a treatment you could react in a number of different ways which are normal reactions to neural simulations.

You could:

Become hot or cold
Change facial expressions
Change mood - cry, laugh, sigh or groan
Gesture pain or contract certain muscles
Sweat on your palms or feet
Become light headed or dizzy
Become hungry or thirsty
Develop a headache
Become nauseous
Shake
Experience referred sensitivity
Develop a rumbling stomach
Experience warmth or tingling
Get cramp

If you get any of these reactions you should focus on your breathing and let Alison know during your session however these do not usually recur after subsequent treatments.

When can you not have Reflexology?


I am unable to offer a treatment to your feet if you have pain or infection, for example, I may suggest hand reflexology. This has the benefits of foot reflexology.

How often should I book Reflexology?


As a general rule of thumb this is usually weekly for between four to six weeks, after which it may be reduced to fortnightly or even monthly visits (as a maintenance programme). It very much depends on your health and how you feel.

What should I do after a Reflexology Session and is there any homecare advice?


The effects of Reflexology does not end once you stand up and leave following your session. They should last for a few days after your treatment too. Please follow these simple rules:

Drink plenty of water
Take a rest
Avoid drugs, alcohol or excessive exercise

I can’t treat you immediately if you:


Have a skin or nail infection
Suffer from unstabilised thrombosis
Are less than 12 weeks pregnant
We can make an arrangement to proceed when your circumstances are right.

Are there any contraindications where Hot Stone Reflexology should not used?


Any condition where the client has a loss of sensation, including Neuropathy, Diabetes, Peripheral Vascular Disorder, High Blood Pressure or is post-surgery, injury, or trauma where nerves have been affected
Pregnancy, due to the rise in body temperature
Cardiac Patients
Anyone taking medications that have side effects to heat
Anyone on Chemotherapy or radiation treatments
Anyone with a depressed immune system, including clients with Lupus, Epstein Barr, Mononucleosis, HIV / AIDS, or Cancer
Clients with Burns, Psoriasis, Skin Cancer, Burns, Dermatitis, Eczema, Acne, Shingles, Herpes, or any acute skin condition
Rheumatoid arthritis

Do I remove my clothing for Indian Head Massage?


No, Indian Head massage recipients remain fully clothed. At most, you may be asked to remove any jacket or obstructive jewellery during the massage.

Are there contraindications for Indian Head Massage?


Yes. Medical contraindications include but are not limited to: uncontrolled hypertension, uncontrolled diabetes, fractures, herniated discs, malignancy, numbness or tingling in any part of the body especially the hands and feet.

Please inform Alison of any acute or ongoing health conditions before the chair massage.

Do you follow GDPR regulations?


Yes. Any information you submit in relation to your appointment is stored on a secure server. Our website holds an SSL certificate (https:// and padlock) and we never use any information submitted by you for marketing purposes. Your information is soley used to help us provide the correct wellbeing treatment/package tailored to your individual needs. You can request that your information is deleted at anytime.

Please feel free to read our Privacy Policy.