I try to be as flexible as possible with appointments and work on the basis of mutual trust.
Should an emergency occur and I need to cancel a session, I will do my utmost to give at least 24 hours notice to change the appointment. Wherever possible I ask clients to do the same, as this allows both of us the chance to re-arrange plans.
As I am sure you can appreciate, late cancellations and no-shows really affect my income, therefore a 10% charge will be applied if an appointment is cancelled within 24hrs of your allocated booking time.
If you do need to cancel your appointment, please give me as much notice as possible to avoid any charges. You are only charged if your cancellation falls within a 24hr period prior to your appointment.